How to send invitations to members

How to send invitations to members

👥 Members
How to send invitations to members

Once your members are added to the portal, you'll need to send them an invitation so they can set up their account and log in. You can invite everyone at once or send individual invitations.

Send an invitation to all members at once

  1. In the menu bar, click Identity Management.
  2. Select Users.
  3. Click Send Invitation to send invitations to all members at once.
💡 Tip: Members who have already received an invitation will not receive a duplicate — so it's safe to use "Send Invitation" again if you've recently added new members.

Send an invitation to a specific member

  1. Go to the Users menu under Identity Management.
  2. Find the member you want to invite, then click the Actions button to the left of their name.
  3. From the dropdown menu, select Send Invitation. The invitation will be sent immediately to that member.
💬 Still need help?
If a member says they didn't receive their invitation, ask them to check their spam folder. If the issue persists, contact our support team.

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