How to view security logs

How to view security logs

🔒 Security
How to view security logs

Security logs let you check whether a specific member has signed in to Fortisia, when they did, and which browser or device they used. You can also export the results for your records.

Steps

  1. Log in to the admin portal: app.fortisia.com
  2. Click Administration.
  3. Click Identity Management.
  4. Select Security Logs.
  5. Use the filters at the top to search by member name, date, or other criteria. Your results will appear at the bottom of the page.
  6. To save the results, click Export and choose either Excel or CSV format.
💡 Tip: Security logs show the exact login time, browser used, and IP address for each session — useful for troubleshooting access issues or verifying activity.
💬 Still need help?
If you're seeing unexpected activity in the logs or have questions about a member's access, contact our support team.

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